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Manage or cancel your subscription

STAmina PRO is billed by Apple (App Store) or Google (Google Play), depending on where you subscribed. We can’t see or change your payment details, so plan changes, cancellations and refunds all go through your store account.

Check your subscription #

  1. Open the menu (☰) and tap your name at the top to open your Profile.
  2. The Subscription section shows your status and the expiration date.

If you don’t have an account in the app, you can still see your subscription in your App Store or Google Play account (below).

Change or cancel #

The quickest way is from the app: Profile → Manage Subscription Plan. It opens your store’s subscription page.

You can also go there directly.

iPhone or iPad

  1. Open Settings and tap your name.
  2. Tap Subscriptions, then STAmina.
  3. Choose another plan, or tap Cancel Subscription.

Or open apps.apple.com/account/subscriptions on your device.

Android

  1. Open the Google Play app.
  2. Tap your profile picture, then Payments & subscriptions → Subscriptions.
  3. Select STAmina and tap Cancel subscription, or change the plan.

Or open play.google.com/store/account/subscriptions.

What happens when you cancel #

  • PRO stays active until the end of the period you’ve already paid for, and then it simply isn’t renewed.
  • Your training data stays. Tables, history and records are kept on your device, and in the cloud if you have an account. You only lose access to PRO features, such as sensor charts in history, smartwatch sync, CSV export, SpO₂ alarms and the extended table limits. See Plans for the full list.
  • Deleting the app does not cancel the subscription. Cancel it in your store account.

Free trial #

The yearly plan includes a 7-day free trial. Cancel at least 24 hours before the trial ends and you won’t be charged.

Restore PRO on a new phone #

Use the same Apple ID or Google account that you subscribed with, then:

  1. Open the PRO screen in the app.
  2. Tap Restore purchase.

If you see No purchases found, check that you’re signed in to the store with the account you used to subscribe. Also note that a subscription bought on iPhone doesn’t carry over to Android (or the other way round), because each store bills separately.

Refunds #

Refunds are handled by the store, not by us:

Bought STAmina before subscriptions? #

If you paid for the app once, before the move to subscriptions, you’re on the Legacy plan and keep everything you paid for, with no subscription needed. See Plans.

Still stuck? Email us at support@squarecrowdapps.com and include the store (Apple or Google) you subscribed with.